Refund & Cancellation

Customers have the right to cancel their loan application at any stage prior to disbursement.

• To initiate cancellation, submit a written request to WAQT FINANCE PVT. LTD, clearly stating your intention.
• Any processing fees or validation charges incurred up to the point of cancellation will be deducted from the refundable amount.

As per regulatory guidelines, customers are entitled to a cooling-off period during which they may cancel their loan without incurring any penalty.

The duration and conditions of the cooling-off period will be communicated to customers at the time of loan application, as mandated by regulatory requirements.

Once a loan is approved and disbursed, cancellation requests will not be entertained, except in exceptional circumstances.

Customers are required to adhere strictly to the repayment schedule outlined in the loan agreement signed at the time of loan disbursement.

If a cancellation request is approved within the permissible period, WAQT FINANCE PVT. LTD will initiate the refund process promptly.

• Refunds will be processed using the same mode of payment used for the initial transaction unless otherwise agreed.
• Approved refunds will be returned to the original source within 72 hours of approval.
• Any applicable interest or fees will be calculated based on the actual duration the funds were utilized.

The cancellation policy is communicated to customers at the time of loan application and incorporated into the loan agreement.

Additionally, WAQT FINANCE PVT. LTD customer service representatives are available to provide assistance and guidance on the cancellation process upon request.

In cases where WAQT FINANCE PVT. LTD offers supplementary services or products alongside loans (such as insurance or advisory services), separate cancellation policies will apply to these services.

Customers will be informed about the terms and conditions governing the cancellation of these additional services at the time of purchase or engagement.

WAQT FINANCE PVT. LTD reserves the right to amend or update this cancellation policy at any time, as necessary.

In the event of any changes, customers will be notified through suitable channels, including updates on the WAQT FINANCE PVT. LTD website and direct customer communications.